Refund Policy

Refund eligibility depends on the rental partner, booking stage, and payment method selected at checkout.

Deposits

Deposit handling follows the partner policy shown during booking and in your confirmation email.

Cancellations

If a booking is cancelled before confirmation, any authorized charge should be released according to your payment provider timelines.

Disputes

For service issues, contact the rental partner first using your booking confirmation details. Rentaki support can help route unresolved cases.